AI Customer Support

AI customer support for contractors.

Your AI handles job status updates, warranty questions, scheduling changes, and customer inquiries 24/7 — so you can focus on the work, not the inbox.

Customer support is eating your evenings and weekends

Homeowners expect instant answers. When they can't reach you, frustration builds — leading to bad reviews, canceled jobs, and lost referrals.

Customers expect responses within 1 hour
Same 20 questions asked over and over
After-hours inquiries pile up overnight
Bad reviews from slow response times
Hours spent on status updates and scheduling changes
Support calls interrupt active job sites

What RepDigi does for you

24/7 instant responses

Answers customer questions via call, text, email, and DM — any time, any channel.

Job status updates

Customers can check on their project status without calling you. AI pulls from your project management system.

Warranty & FAQ handling

Handles warranty questions, care instructions, and common post-job inquiries automatically.

Scheduling changes

Manages reschedules, cancellations, and appointment confirmations without your involvement.

Escalation routing

Complex issues get routed to you or your team with full context — no cold transfers.

Review request timing

After positive interactions, automatically asks for a Google or Yelp review at the perfect moment.

How it works

1

Customer reaches out

Via phone, text, email, or social media. Any channel, any time.

2

AI resolves or routes

Kristin answers the question, updates the status, or reschedules — or escalates to you with full context.

3

Customer stays happy

Fast, accurate responses build trust. Happy customers leave reviews and refer friends.

Built for these contractors

Roofing contractorsWindow & door installersBathroom remodelersSiding contractorsSolar installersHVAC companiesPlumbersGeneral contractors

Frequently asked questions

Can it handle complex customer issues?+
For common questions and status updates, absolutely. For complex complaints or disputes, it escalates to you with full conversation context so you can resolve quickly.
Does it integrate with my project management tool?+
Yes. RepDigi integrates with popular contractor tools like Jobber, ServiceTitan, Housecall Pro, and more.
Will customers know it's AI?+
The AI is transparent but conversational. Most customers appreciate the instant response regardless of whether it's AI or human.
Can it handle warranty claims?+
It can answer warranty questions, collect claim details, and route to your warranty team. It doesn't make warranty decisions — that stays with you.
How does it help with reviews?+
After positive support interactions, Kristin sends a review request at the optimal time. This alone can double your monthly review volume.
Revenue Guaranteed Within 7 Days

14-day free trial, no credit card required. If you don't see results, you pay nothing.

Ready to hire your AI employee?

14-day free trial. Revenue guaranteed within 30 days. Zero risk.

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