Here's what contractors tell us about their experience.
Chatbots only work on your website. They can't answer phone calls, respond to texts, or handle social media DMs — which is where 80%+ of contractor leads come from.
Most chatbots follow rigid decision trees. When a homeowner asks something unexpected, the bot gives a generic 'I don't understand' response.
Generic chatbots can't check your calendar, qualify by project type, or book appointments. They collect a name and email — then you have to do the rest.
After the chat ends, the lead is gone. No follow-up texts, no email sequences, no reactivation campaigns. Every lead requires manual outreach.
Generic chatbot platforms serve restaurants, e-commerce, and SaaS companies. They don't understand roofing damage types, window measurements, or bath remodel scopes.
A chatbot handles website chat. Period. You'd need 4-5 separate tools to cover calls, texts, social, reviews, and content — costing more than RepDigi.
| Feature | RepDigi | Generic Chatbots |
|---|---|---|
| Answers phone calls 24/7 | ||
| Handles texts and SMS | ||
| Website chat | ||
| Social media DM responses | ||
| Books appointments automatically | ||
| Qualifies leads by trade/budget | ||
| Missed call text-back < 60s | ||
| Lead follow-up sequences | ||
| Social media content creation | ||
| Review request automation | ||
| Old lead reactivation | ||
| Customer support automation | ||
| Built for contractors | ||
| Revenue guarantee |
| RepDigi | Generic Chatbots | |
|---|---|---|
| Monthly cost | $597-$1,597 | $50-$500 per tool |
| Tools needed for full coverage | 1 | 4-5 separate tools |
| True monthly cost (all tools) | $597-$1,597 | $800-$2,500+ |
| Roles covered | 4-5 | 1 (website chat only) |
| Channels covered | Phone, text, web, social | Website only |
| Setup time | 15 minutes | Hours per tool |
Generic Chatbots: Generic chatbots handle one channel (website chat) with scripted responses. They can't answer calls, book appointments, follow up, create content, or manage reviews. To match RepDigi's coverage, you'd need 4-5 separate tools costing more per month.
RepDigi: RepDigi is a full AI employee — not a chat widget. It handles calls, texts, web chat, social DMs, appointment booking, lead follow-up, content creation, review management, and lead reactivation in one platform for $597-$1,597/month. Revenue guaranteed in 7 days.
14-day free trial on any plan. If you don't see results, you pay nothing.