Privacy Policy

Introduction

RepDigi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.repdigi.com and use our AI automation services for contractors.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you register for our services, express interest in obtaining information about us or our products, participate in activities on our website, or otherwise contact us. This includes:

• Name and contact information (email address, phone number)
• Company name and website URL
• Industry and business type
• Billing and payment information (processed securely through Stripe)
• Account credentials
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Operating system and device information
• Pages visited, time spent on pages, and navigation paths
• Referring website addresses
• Cookies and similar tracking technologies

Website Scraping for AI Bot Creation

When you use our "Get Your Free AI Bot" feature, we scrape publicly available information from your business website to train a custom AI assistant for your company. This data is used solely to create and improve your personalized AI bot and is not shared with third parties.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our AI automation services
• To create and customize your AI bot based on your business information
• To process transactions and manage your account
• To send you service-related communications, including updates and support messages
• To send marketing and promotional communications (with your consent)
• To analyze usage trends and improve our website and services
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing (Stripe), hosting, and analytics.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure payment processing through Stripe (PCI-DSS compliant)
• Regular security assessments and monitoring
• Access controls and authentication requirements

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly, including authentication and session management.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve the user experience.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

We use the following third-party services:

• Stripe: For secure payment processing
• Google Analytics: For website analytics and usage tracking
• AI Language Models: For powering our AI bot and automation features

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete personal information.
• Deletion: The right to request deletion of your personal information, subject to certain exceptions.
• Opt-Out: The right to opt out of marketing communications at any time.
• Data Portability: The right to request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided below.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, the right to request deletion of your data, and the right to opt out of the sale of your personal information. We do not sell personal information. To make a request, please contact us at the email address below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: